E-commerce relaunch for premium retail
Context
Family-run premium retail needed online growth. I led backlog, vendor coordination, analytics, and an experiment cadence.
Actions
- Instrumented funnel; set weekly review ritual
- Prioritized checkout/PLP experiments
- Aligned stakeholders on BI dashboards
Outcome
- Checkout drop-off ↓ XX%
- Time-to-ship ↓ YY%
- Organic traffic ↑ ZZ% (6 months)